PRIVACY POLICY

At House Of Threadss, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or place an order.

1. Information We Collect

When you use our website, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping & Billing Address
  • Payment Information (processed securely by our payment partners)
  • Order History
  • IP Address
  • Device Information
  • Browser Information
  • Cookies & Analytics Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates
  • Improve our website experience
  • Detect fraudulent transactions
  • Send promotional offers (only if you choose to receive them)
  • Comply with legal obligations

3. Payment Security

House Of Threadss does not store your debit card, credit card, UPI PIN, or banking credentials.

Payments are securely processed through trusted payment gateway partners using encrypted technology.

4. Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyse visitor behaviour
  • Provide a better shopping experience

You may disable cookies through your browser settings if you prefer.

5. Sharing Your Information

We never sell or rent your personal information.

Your information may only be shared with:

  • Payment Gateway Providers
  • Shipping & Courier Partners
  • Technology Service Providers
  • Government Authorities (when legally required)

6. Data Security

We use industry-standard security measures to protect your information against unauthorized access, misuse, alteration, or disclosure.

7. Marketing Communications

If you subscribe to our newsletter or promotional messages, you may unsubscribe at any time by clicking the unsubscribe link or contacting us directly.

8. Third-Party Services

Our website may use third-party services such as:

  • Shopify
  • Google Analytics
  • Meta (Facebook & Instagram)
  • Payment Gateway Providers
  • Shipping Partners

These services maintain their own privacy policies.

9. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Policy Updates

House Of Threadss reserves the right to modify this Privacy Policy at any time. Updated versions will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us:

House Of Threadss

📍 Booth No. 128, 1st Floor, Sector 2, Faridabad, Haryana – 121004

📧 houseofthreadss.com@gmail.com

📱 WhatsApp: +91 96258 57941

GSTIN: 06EAPPG6584Q1ZO